Quick answer
UK pubs need records for three regulators at once: licensing (age checks, refusals, staff training), environmental health (food safety if you serve food, plus health and safety) and fire safety (alarm and emergency lighting tests, drills). Cellar and line-cleaning logs are not legal requirements, but they protect your beer and your stock.
Food-serving pub or drinks-only bar?
The answer changes your paperwork more than anything else. Food and drink businesses generally need to register with the council at least 28 days before trading. Check with your council if you only sell drinks and packaged snacks.
| Record | Drinks-only bar | Pub serving food |
|---|---|---|
| Refusals register and age-check training | Yes | Yes |
| Fire alarm, emergency lighting, drills | Yes | Yes |
| Cellar temperature and line cleaning | Good practice | Good practice |
| Fridge, cooking and hot holding logs | Only for any chilled food you keep | Yes, daily |
| Allergen information for 14 allergens | Only if you serve food | Yes, for every dish |
| SFBB pack or equivalent | Usually not | Yes |
The cellar and the lines
No law tells you how often to clean beer lines. Brewers and suppliers do, and most ask for at least weekly cleaning. Follow their instructions, because they know their product and their warranty terms. A simple dated log covers you if a customer complains, and it shows line-cleaning chemicals were used correctly, which is a health and safety matter.
Log the cellar temperature each day against the range your brewer gives you. If it drifts, write down what you did: called the engineer, moved stock, adjusted the cooler. That note is more useful than the number.
Challenge 25 and the refusals register
In England and Wales, every premises licence carries a mandatory condition to have an age verification policy (GOV.UK). Many pubs use Challenge 25: anyone who looks under 25 is asked for ID. Some licences name it as a condition, so check yours.
A refusals register records the date, time, what happened and a description of the customer. Trading Standards guidance says it helps show you actively refuse sales and have a working system. An empty register on a busy Friday-night pub is a warning sign to a licensing officer, not a good one.
- Record refusals after the customer has gone, not in front of them.
- Have the designated premises supervisor review and sign the register regularly.
- Use it to spot staff who never refuse, and give them refresher training.
One place for every logbook
LogBooks Hub has 90+ logbook types, so cellar checks, refusals, fire tests and kitchen logs sit in one app. Staff get reminders, entries are timestamped, and you can export a one-click audit pack PDF before a licensing or EHO visit.

